Privacy Policy

Introduction

SAYAJUAL.AI, a product of Azor Industries Sdn Bhd ("we", "our", or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI-powered storefront generation service.

This policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable data protection laws.

Information We Collect

Personal Information:

• Name and contact details
• Email address and phone number
• Business information (store name, description, etc.)
• WhatsApp number (if provided)

Business Information:

• Store details and branding preferences
• Product information and pricing
• Customer service preferences

Technical Information:

• IP address and browsing behavior
• Device information and browser type
• Cookies and usage data

How We Use Your Information

We use your personal data for the following purposes:

• Service Provision: To generate and manage your AI-powered storefront
• Account Management: To create and maintain your account
• Communication: To send service updates and support messages
• Improvement: To enhance our services and user experience
• Legal Compliance: To comply with legal obligations

Data Sharing and Disclosure

We may share your personal data with:

• AI Service Providers: OpenAI and similar providers for storefront generation
• Service Partners: Third-party services essential for operation
• Legal Authorities: When required by law or court order

We do not sell your personal data to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal data:

• SSL encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal data for as long as necessary to:

• Provide our services to you
• Fulfill legal and regulatory requirements
• Resolve disputes and enforce our agreements

Typically, data is retained for 7 years after account closure, unless required by law.

Your Rights Under PDPA

Under Malaysia's PDPA, you have the right to:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Processing: Limit processing of your data
• Withdrawal: Withdraw consent for data processing
• Deletion: Request deletion of your personal data

International Data Transfer

Your personal data may be transferred to and processed in countries outside Malaysia. We ensure adequate protection through:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Other legally recognized mechanisms

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve our services

You can control cookies through your browser settings.

Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications for major changes
• Displaying prominent notices on our service

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: